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Support & Service
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Support & Service
 

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We do business your way, wherever you do business. A single point of contact keeps your relationship with PNX simple and direct. With PNX on your team, your computing needs, from planning to implementation through deployment and operation, can be handled more effectively.
  PNX online support centers provide comprehensive IT coverage, and its alliance with world's leading IT and software manufacturers ensures that customers enjoy a reliable source of procurement and technical support. Majoring in all activities of hardware and software, PNX customer service maintains an effective after-sales maintenance and consultancy to fulfill total customer satisfaction.
  • Help Desk & Hot Line:   7*24 via call, fax or email.

  • Remote Maintenance:   Provides remote maintenance for your IT equipment and system.

  • On-site support:  Professional engineer provides on-site support services¡£

  • Permanent on-site support:   Provides permanent on-site engineer support


Customer Feedback

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¡°PNX provides the winning edge to their clients through effective information technology solutions and quality services¡±

Quick Zhang, IT Infrastructure Manager
Cisco Systems


¡°PNX deserves the Certificate of Appreciation for its outstanding contribution to MOS-17 construction for Motorola¡¯s new integrated semiconductor complex in China¡±

Abraham Thomas, Director of Construction
Motorola SPS Division, Asia Pacific


¡°We would like to convey our appreciation for the excellent support on Kodak Digital Network System given by PNX software team and supporting staffs¡±

Danny Wang, Manager (Consumer Imaging)
Kodak, China

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